Detailed instructions about ordering for first time shoppers, or if you want to know exactly how things work before making your purchase.
Hours You can shop on-line anytime 24 hours a day, 7 days a week.
Currency All prices are in New Zealand dollars and includes 12.5% Goods & Services Tax (GST). We will process your transaction in New Zealand dollars.
Navigation We have tried to organise our store in the easiest way possible. You can browse by product category, and when you find something you like click on the image for more detailed information. Once you have selected a product click on the More Detail link for an enlarged image of the product.
To Order Enter your e-mail address and your unique password. You will then be asked for account details.
To order any of the product items you view on our site, simply add them to the shopping basket. You will also need to provide us with delivery information and payment details. To see what you have in your basket at any time during your visit to our site just click on the view basket icon at the top of every page.
The Wish List If you are not ready to order the items just yet, you can put them into your wish list. This list will keep a record of the items you may like to buy. At any time you can move these items from the shopping basket to the wish list and back again.
My Account and Account Details By clicking on the My Account icon at every page, you can enter in your account details.
Shipping Address This is the address that your order will be delivered to.
Billing Address Is the address of the person paying for the items, in case the shipping address differs from the payment address (i.e. it is a gift).
Credit card You can enter in your credit card details for future payments.
Basket You can view your basket at any time.
Wish List You can view your wish list.
Order Processing If you have checked out an order, you can view the status of the order.
Sending a Gift If your order is required to be sent as a gift, please note this in the shipping address which appears on the payment detail entry page. Enter the name and address of the person receiving the gift in the delivery details form. If the shipping address is the same as the billing address, simply click on the billing address page and the information will be filled in automatically. We will also need a phone number for the recipient in case there is a problem with the delivery.
Check Out Select the "submit" key to place your order. A confirmation with your order number will be e-mailed to you within 24 hours.
Payment Options We accept American Express, MasterCard and Visa cards on-line.
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